Report a Natural Gas Leak

Reporting a Natural Gas Leak

Call IGU immediately (907) 452-7111

If you suspect a natural gas leak, evacuate the area immediately and call IGU at (907) 452-7111.

There is no charge for IGU to check a gas leak.

Natural gas is typically odorless; however, mercaptan is added to make it distinguishable from other types of gases if there is a leak. The smell of mercaptan is often compared to rotten eggs or sulfur. If you are smelling these odors and suspect a gas leak:

Do not go looking for the source of the gas leak
Do not light a flame, use your phone, start a car, or smoke

You should call IGU at (907) 452-7111.

Click here to learn more about natural gas safety

How to determine if it’s a gas leak!

See

A natural gas leak can be visible. If you see dead vegetation where other foliage is alive, if standing water or a puddle is bubbling, or if gravel is moving, there may be a natural gas leak.

Hear

A natural gas leak can sound like hissing or whistling.

Smell

A natural gas leak can smell like rotten eggs or sulfur. We apply an added odorant to the gas to make a potential leak distinguishable.