Natural Gas Application
Get Natural Gas for your Home or Business
Natural Gas Application Process
Interested in getting natural gas to your home or business? You are in the right place! Just follow the process below.
Fill out the Gas Service Request
If we have a natural gas distribution line by your location, one of our customer service representatives will contact you within a few days with a confirmation. If natural gas is not immediately available to you, we will put your application through a main line feasibility study to see if we can extend our distribution lines to you. Since that process takes longer, we will contact you within 15 business days with a resolution.
Able to Get Service?
If we are able to approve your service, please fill out the New Service Agreement and pay the $225 (residential) or $350 (commercial) application fee. The fee includes up to 100 feet of service line, meter installation, and an excess flow valve.
Once we get your New Service Agreement, IGU will schedule a site survey. Our representative will come to your property and discuss meter placement and service line route with you. Site surveys don’t typically begin until May.
Service Line Installation
We will contact you the week before your installation. IGU construction season typically runs between June 15 and September 30.
Turn On Service
Once your installation is complete, your natural gas service is ready to be turned on. When you are ready for service turn on, fill out and submit the Gas Turn on Request.
Pressure Test Certification
If you didn’t have the pressure test results when you summitted your Gas Turn on Request, please send them here. IGU requires receipt of certification of pressure testing prior to turning on natural gas service.