Given the ongoing COVID-19 concerns IGU’s customer LOBBY is CLOSED. Lobby closure will NOT impact natural gas service to our customers.

If you need to make a payment call us at 907-452-7111 or use our drop box located outside our office, located at 3408 International St. Fairbanks, AK. We will be checking this daily.

While our customer lobby is temporarily closed, you can access your gas account online, including payments of gas service, through

Our customer service representatives will still be available by phone from 8am-5pm, Monday through Friday, at 907-452-7111.

If you smell gas please call us 24hrs a day at 907-452-7111 or 911.