Payment Assistance

Financial programs to help those that need financial assistance with their natural gas billing.

  • Alaska Department of Health and Social Services offers the Heating Assistance Program. The Heating Assistance Program (HAP) is designed to promote the general welfare and safeguard the health and well-being of Alaska’s population by​ offsetting the cost of home heating for eligible Alaskan residents.
  • The Heating Assistance Program assists households with income at or below 150% of the federal poverty income guidelines, who have a minimum of $200 in out-of-pocket heating costs per year, and meet all other eligibility criteria.
  • The benefit is a one-time payment to the household’s vendor, sent to the vendor, and applied to the customer’s account as a credit. It is open to homeowners and renters. The program opens on October 1.
  • Applications are available at Department of Public Assistance offices throughout the state, WIC offices, vendor locations, senior centers, and on line at www.heatinghelp.alaska.gov beginning on October 1. You can also contact the Heating Assistance Office at 1-800-470-3058 or liheap@alaska.gov.

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